These terms cover the services Responzive Pty Ltd provides, including work delivered through Taskblitz, our client platform at taskblitz.co. Using our services means accepting them.
We provide marketing, design, development and reporting services. Where you have a subscription, it covers an agreed scope of work delivered one active job at a time, with larger builds quoted separately before they start.
Keep your login details to yourself and tell us promptly if you think someone else has them. You are responsible for what happens under your account. We may suspend an account being used unlawfully or in a way that endangers the service or other clients.
Where work requires access to your advertising, analytics or store accounts, that access is granted through each platform's own delegated-access system and is read-only unless we agree otherwise in writing for a specific job. We never ask for your passwords. You can withdraw access at any time; some work may not be possible without it. How we handle data read from those platforms is set out in our Privacy Policy.
You keep ownership of everything you supply — brand assets, copy, data and account access. On full payment, you own the deliverables we produce for you. We keep ownership of our own tools, templates and platform code, and we may describe the work publicly only with your agreement.
Subscriptions are billed in advance and renew until cancelled. Cancel any time before your next billing date and you keep access to the end of the paid period. Fees already paid are not refundable except where Australian Consumer Law requires it. Fixed-price projects are invoiced as agreed in the quote.
We will perform our services with due care and skill. We cannot guarantee particular commercial results — rankings, sales, ad performance or revenue — because those depend on markets and platforms outside our control. We are not responsible for outages, policy changes or account actions taken by third-party platforms.
Nothing in these terms excludes rights you have under the Australian Consumer Law. Where our liability can be limited, it is limited to resupplying the services or refunding the amount you paid for the affected work. Neither party is liable for indirect or consequential loss.
Each of us will keep the other's non-public information confidential and use it only to deliver or receive the services. Our team members are bound by the same obligation.
We may update these terms; material changes are dated at the top of this page, and platform accounts are asked to re-accept on their next visit. Continuing to use the services after a change means accepting it.
These terms are governed by the laws of Australia, and the courts of Australia have jurisdiction over any dispute.
Questions about these terms: hello@responzive.com.au.